Contact Us
ONGWANADA
Contact Information
Ongwanada Resource Centre
191 Portsmouth Avenue
Kingston, Ontario
K7M 8A6
Phone: 613-548-4417
Fax: 613-548-8135
Pharmacy Fax: 613-548-1563
General Email: info@ongwanada.com
Services based at Ongwanada Resource Centre:
Hydrotherapy, Snoezelen room, day program, Host Family and Respite Services, clinical records, laboratory, pharmacy, occupational health and safety, Queen’s Genomics Lab, occupational and physiotherapy, nursing, psychological services. community behavioral services, social work , person centred planning, community network of specialized care, volunteer services, maintenance and administration.
Services Based at Crescent Centre:
Day program and skills training
Services Based at Balsam Grove:
Day program and spiritual care
CONTACT US
Questions?
We encourage you to reach out with any questions regarding Ongwanada and support and services that are provided. We will try our best to get back to you with an answer within two business days. Thank you.
If you would like to submit a complaint or feedback, we ask that you complete this form or email feedback@ongwanada.com.
GENERAL
Complaints and Feedback
Ongwanada is committed to ensuring that a readily available and easily understandable process is in place to receive and address complaints and other feedback about the services and support that the organization provides. Clients, and their families, as well as the general public are welcome to offer suggestions, make a complaint or provide feedback. All complaints/feedback are taken seriously and Ongwanada will ensure a timely and full review and or investigation.
Whenever possible, Ongwanada will make reasonable efforts to resolve or address the matter to the mutual satisfaction of both Ongwanada and the person who has made the suggestion, complaint or feedback.
Any person who submits a complaint or provides feedback is not at risk of having his/her services and supports negatively impacted or withdrawn, as a consequence of their actions.
Ongwanada views the complaints and feedback process as a critical component in ensuring continuous quality improvement in the services and support provided to clients and believes it will assist in the identification and mitigation of risk to the organization.
For details on Ongwanada’s Complaints and Feedback Policy and instructions on how to submit a complaint or feedback, please refer to the attached policy.
French Language Services
Complaints and Feedback
If you have a complaint regarding French language services, please submit it here or via a letter. We ask that you include a clear description of the event giving rise to the complaint. The date, time, location, and parties involved in the event, a requested resolution, and a complete mailing address, telephone number, and e-mail address.
Complaints will be acknowledged within 48 hours of receipt.
Ongwanada Resource Centre
191 Portsmouth Avenue
Kingston, Ontario K7M 8A6
Map
Hours of operation: 8 a.m. - 4 p.m. Monday-Friday
Phone: 613-548-4417
Fax: 613-548-8135
Pharmacy Phone: 613-548-4417 ext. 1126/1128
Pharmacy Fax: 613-548-1563
Menu
Charitable Business Number: 107796393RR0001
Registered Name: Ongwanada Developmental Services
File No: OP-24-243
Date Posted: November 12, 2024
Closing Date: Until Filled
Position: Temporary Full Time Transitional Aged Youth Services Worker - Multiple Positions
Location: Cassidy Transition Aged Youth Home
Date of Vacancy: Up to One Year
Hours of Work: 80 hours per pay minimum guarantee
Wage: Hourly: Start - $30.80 6 Months - $31.36 One Year - $31.80
POSITION: To provide short-term transitional community living support to transitional age youth as part of an interagency/community based team for individuals with a developmental disability/mental health diagnosis. Working as a primary transition aged youth services worker for specific persons served. Provide short-term transitional emergency bed residential support for up to two individuals at one time.
DUTIES:
- Teaching and supporting individualized life skills development including self-care, grocery shopping, daily living tasks, communications, budgeting, community living, job coaching, socialization/living with others and accessing community services, guided by evidence based assessment and youth needs;
- Developing goals with the youth supported through weekly independent living skills activities aligned with youth’s identified discharge goals;
- Developing, implementing and evaluating teaching/training opportunities to enhance youth skill development;
- Completing ongoing data collection, recording and analysis as it relates to such factors as, skill acquisition, required medical supports, behaviour etc;
- Monitoring changes in a person served conditions, taking appropriate action and engaging the Supervisor-Clinical Homes and/or appropriate professional i.e. nurse, physician, psychiatrist, psychologist as required;
- Transcribing physicians’ orders and monitoring, preparing and administering medication as prescribed;
- Encouraging choice and supporting persons served to be active in their community in an inclusive, nurturing and healthy lifestyle manner;
- Participation in regular multi-agency meetings to plan and review the progress of each person served based on observable and measurable outcomes;
- Performs organizational and administrative duties and other general duties as assigned
For the complete position description, please contact Human Resources through careers@ongwanada.com
QUALIFICATIONS, SKILLS & KNOWLEDGE REQUIRED:
- Graduate of a Youth Worker, Developmental Service Worker (DSW), Behavioural Science Technologist (B.S.T) or B.A. Psychology or a Registered Nurse (R.N) or another acceptable post-secondary program;
- Incumbent must have successfully completed/maintain Non-Violent Crisis Intervention Training, and any other course deemed appropriate by Ongwanada;
- Current CPR/First Aid certification;
- Incumbent must have successfully completed a Pharmacology course deemed acceptable to Ongwanada and maintain medication training in keeping with Ongwanada policies;
- Valid G Driving License with full driving privileges;
- Experience working with dual diagnosis individuals as well youth is an asset;
- Experience working in an environment which supports a bio-psycho-social approach, and harm-reduction, would be an asset.
Please submit a Cover Letter and Resume quoting file number to:
Human Resources Specialist
Ongwanada
191 Portsmouth Avenue
Kingston, ON K7M 8A6
Fax (613) 548-8135 Email: careers@ongwanada.com
Please note consideration will be given to internal bargaining unit members before proceeding with external applicants.
